Archive | June, 2008

The Quest for Something Better

23 Jun

This post is  from my co-founder Dave Gentzel and is in regard to our recently released “Social Banners”.  I will be sharing some additional thoughts in coming days on how to innovate in social advertising while keeping users in control.

 

Dave GentzelChange. We hear the word frequently. It’s utilized by politicians, elite business people, and millions of others around the world. Because with change comes the promise of something better. Something revolutionary. Something that will change the world! Or, at least something that sucks substantially less than it did before.

Since the beginning of time (currently known as May 24th, 2007), it has been SocialMedia’s passion to understand the dynamics of social applications, and specifically, how to help developers make money from them. In doing so, we’ve explored many different angles of monetization, ranging from virtual currency incentives back in June of last year, to AdSense-like ads currently, and everything in between. So, now that it’s been over a year, what have we learned?

Simply put, traditional advertising and social media environments don’t really mix.

Now, we mean no disrespect to the dancing ladies of many mortgage ads, whose killer moves have lured millions into saving money. Nor do we wish to offend Mr. Monkey of punch the monkey, as he’s undoubtedly accumulated enough angst to unleash a world of clicking furry on the internet. And Google, the king of kings. If developers were creating tech blogs or web hosting review sites, AdSense would be in heaven. But, unfortunately, “fun wall” and “hug me” keywords aren’t in huge demand.

And thus, we at SocialMedia realized something had to change.

For the past many months, we’ve been tidying up our ad serving, washing and drying our metaphorical dishes, and working away to bring you revolutionary things! So, on this day, can we proudly proclaim we’ve solved social media monetization and changed the advertising world? Not to the extent that Google has solved search monetization. But, we have made great progress. And with little doubt, we can stand up, raise our arm in jovial assertion, and confidently proclaim, “In social media, everything must be social — even the ads — and we’re going to help make it happen!”

Uh oh. Now we’ve done it. We just used “ads” and “social” in the same sentence. Sound the alarms! Unleash the privacy brigade! All ur data are belong 2 us!

Or not.

Below is a concrete example of a social banner. It’s an ad, presumably sponsorable by a company seeking to spread the word about its new-found greenness. So, without further ado, here’s a our user violating, privacy busting, all your data in a social banner, banner!

Blog Reader: “Umm…wait. Is this a trick? My data has to be in here somewhere. I know! It’s hiding under the alien! Oh, no. That’s silly. Wait! You pulled my facebook interests to stereotype me as a certain type of user, thereby populating the buttons with choices that would appeal to me, thus increasing ad CTR!”

As Winnie the Pooh would say, “Oh bother.”

Your data isn’t in there. Not at all. But, let’s say you do opt to share why you’re green with your friends by clicking on a button. This is what your friends would see, except replace this dude’s picture with yours.

Blog Reader: “OMG I’M IN THE AD! You mean when I choose to share why I’m green with my friends, my friends will actually see it?”

It’s rather difficult to share something with your friends when we can’t tell your friends the thing you wanted to share. So, yes, that’s precisely what we did.

Blog Reader: “Wait, did you just spam all my friends too?”

No, we didn’t.

We did not post a news feed item to your friends on your behalf.

We did not invite your friends to an application.

We did not email your friends.

We did not send your friends a notification.

We did not IM your friends.

We did not post a message to your friends walls.

We did not send your friends a facebook message.

We did not post anything to your profile.

Nor will we be sending your daily email reminders about your green status, and that you should update it.

In short, we did not do anything other than wait for your friend to show up in an application that uses SocialMedia’s advertising services, and then display the message you explicitly chose to share to your friends. And, we did not access your data from Facebook, other than making a call to get your 50×50 pixel picture, which you can control via facebook’s privacy controls. We also have our own opt-out mechanism.

Blog Reader: “You know, this thing seems very familiar to a lot of applications on facebook I have installed before.”

You mean the ones that did spam you and your friends in every which way and had access to every little bit of your data, and every little bit of all your friends data? Yes, I’m familiar with those.

Blog Reader: “I seem to have forgotten why I was so angry. Oh yes. BUT I’M IN AN AD!”

The fundamental reason people dislike advertising is because they think it takes advantage of them. This is especially true when individuals are inside ads. But, our goal is not to put people inside of ads as a gimmick, as gimmicks die and provide little value to anyone. Instead, we want to facilitate real conversation and interaction around certain products and brands.

We don’t get paid to put you in ads. We’re getting paid to present you with the opportunity to interact with a product socially. And, if you choose to do so and we can display this interaction to your friends, then we’ve done half our job. The other half is ensuring that the social experience was well received by you and your friends. It’s a different type of adverting that pulls from the core of the social graph in a distributed manner that is neither invasive nor annoying. Essentially, we’re building mini-apps inside your apps, available when you want them, empowering you to share and communicate with your friends wherever you go (inside of facebook, of course!).

That’s SocialMedia’s mission, and that’s how we plan to bring change to the advertising industry.

The Future of Silicon Valley is on Madison Avenue

4 Jun

June 4th, 2008

I worked on this post yesterday with my colleague at socialmedia.com, Nick Gonzalez.

It does a good job summing up what I have been up to for the past 6 months since my last blog post.

For more detail, please see our company blog.socialmedia.com.

Life in SF is good, and I am really excited to be executing against many of the ideas behind my media futures series from a few years back.

*

The past seven years saw tremendous innovation in the way people interact with the web. It stopped being a “read only” format and invited a whole new group of users to contribute. Sites like Wikipedia (2001) enabled users to push a wealth of knowledge into the Internet’s collective consciousness. Delicious (2003), Digg (2004), YouTube (2005), and countless others turned those contributions into conversations between millions of people. Sites like Twitter and FriendFeed makes this evolution toward conversational, or social, media even more atomic and poignant.

In the valley, the community has become experts at developing technology to enable these conversations. In some cases we’ve become “too” effective and users have become more interested in each other than branded content.

You can see this shift if you look at what is happening to the Internet’s top destinations. Older sites are integrating new social media technologies into their sites. New social media properties are growing. The two top social networking sites (Facebook and MySpace) command about a third of the monthly unique users Yahoo does across their properties (500 million).

The trouble is that these sites are lacking an improved revenue enabling technology. However, this technology is not about enabling conversations between users, but enabling conversations between brands and users. 1999’s banner ads just don’t cut it and enhanced targeting doesn’t increase the value of the advertisement, just the value of the audience.

But we believe we’re on the path to the answer.

SocialMedia Enables Social Media Monetization

SocialMedia’s advertising system has been one of the principle enabling technologies for the Facebook platform. Appsaholic, which grew out of our founder’s initial experiments on the platform, enabled developers to monetize their applications and reward them for their efforts. To date we’ve powered thousands of applications and paid out millions to developers. We’ll reveal more information in future releases. It’s also enabled our company to operate profitably without having to take more venture financing.

Connecting Silicon Valley With Madison Avenue

However, that’s only the start. If we’ve been quiet in the valley, it’s only because we’ve been shouting on Madison avenue. Geeks are already connected with geeks. Now our primary role over the past couple of months and even the next decade is to help connect Madison avenue to Silicon Valley. Ad agencies and brands aren’t technology companies and have been seeking our advice on how to participate in this latest evolution of the internet called social media.

A lot of the conversation is taking place on the other coast. Earlier this week Seth Goldstein gave a keynote address at the New York IAB Social Media Summit (coverage) where we joined a panel of other social media experts like Rich LeFurgy, Rock You, and Facebook. Next week Federated Media will be holding a Conversational Marketing Summit in New York.

BMW, NBC’s American Gladiator’s, Newline’s Harold & Kumar, and Disney are just a sample of the advertisers we’ve been engaging with users through social applications. The campaigns have followed a spectrum of offerings, including promotion, sourcing application development, sponsorship, and customized targeting along application categories and demographics.

Search Doesn’t Sell Brands

Facebook may not have Google’s profit engine, but they are doing 300mm in revenue in their fourth year. Google’s advertising system is great at selling products, but doesn’t sell brands. As our CEO Seth Goldstein puts it, “Brands are experienced in terms of emotional benefits which keywords have a hard time conveying.”

Applications, regardless of criticism, remain a widely used medium (15.4 million users est. in Jan.). The content might not be so pretty, and it might favor subjects that are risque (friends for sale, fluff friends, superpoke, naughty gifts…) but they are intimate interactions between two trusted sources, which in advertising terms might be called “persuasion.”

A brand can pay more than $10 cpm to reach a dwindling television audience, or they can pay a fraction of that and reach a growing mass market of 75 million friends and over 100 million on MySpace.

Advertisers Are Responding To The Change

Large corporations are mobilizing to respond to the change. Procter and Gamble now has an internal group called “The P&G Social Media Lab” that we, among a number of social media startups are a part of. GroupM, which is WPP’s online media organization, spends more than $4 billion of online display advertising. This number is going up not going down, as even within a recession marketers are shifting their budgets online.

As Rob Norman, the head of GroupM contends….. The vast majority of advertising spent is at the top of the funnel to activate and engage consumers, whereas the bottom of the funnel is more about conversion. Despite Google’s growth, they remain at the bottom of the funnel. Which is why they bought Doubleclick and their display network to climb up the funnel.

Marketers are realizing that the top of the funnel, online, is inside of social networks. This is where the next people magazine, Seinfeld, MTV is being born, and where the mass market (100mm+) audience is converging, and where billions in brand advertising is starting to flow.

Madison Avenue has “poked” Silicon Valley, and Silicon Valley needs to poke back.

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